How do my customers check-in to my store?

Your customers can check-in to your store on their mobile phone OR you can check them in with Desktop Check-in!

Mobile Check-in: 

  1. Navigate to secure.hypur.com from a browser.
  2. Enter the email address and password used when the profile was created.
  3. Enter the six digit MFA code that was sent via text message.
  4. Click on the Check-In button.
  5. Once they are ready to check-out, select the customer, enter the tender amount and have the customer enter their PAC # to authorize the transaction.

Note: Your customer must have location services on their smartphone turned "on" to check-in.

Once your customer has checked-in you will see them in the list of Checked-in customers on the Accept Payments/Sales screen.

Desktop Check-in - no phone, no sign-in, no MFA required by the customer:

  1. Click on Sales in the navigation menu.
  2. Click on the green Desktop Check-in button.
  3. Ask the customer for their mobile number associated with their Hypur profile and type it in, then click the Check-in or Pay Now button.
  4. If the customer decides to select the Pay Now button, they will be directed to a purchase amount modal, where they enter the purchase amount and select Hypur.
  5. The customer will then be asked for their PAC number to authorize the transaction. 
  6. If the customer decides to choose Check-in, the customer will be displayed on the list of checked-in customers. 
  7. Once they are ready to check-out, select the customer, enter the tender amount and have the customer enter their PAC # to authorize the transaction.

Note: Desktop check-in is not available to customers until they have accepted the Terms & Conditions and setup a payment source. An error message will be displayed if check-in's are unavailable for the customer. Customers will be removed from Desktop Check-in after two hours.

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