Hypur Commerce Reports - Tips

Hypur Commerce report columns

  • The Date column will display the date of the transaction.
  • The Time column will display the time that the transaction took place.
  • The Amount column will display the amount of the transaction. Parenthesis around the amount indicates a negative number. 
  • The Customer Name column will display the name of the customer that made the transaction. This column can be blank for some transaction types. 
  • The Status column will display the status of the transaction.
  • The Employee column will display the name of the employee that accepted a payment. This column can be blank for some transaction types.
  • The Transaction Type column will display the type of transaction. 
  • The Transaction ID column is a column that is not displayed as a default. If the column is enabled it will display a unique identifier for each transaction. 
  • The Refund Note column is not displayed as a default unless Refund is selected as the transaction type. If the column is enabled it will display the optional note that was entered when a transaction was refunded.
  • The Original Transaction Date column will display the date and time of the original transaction that is related to a refund, re-present, or decline. 

Hypur Commerce report status

  • A Pending status means that the transaction has been completed in the Hypur system and will be included with the next batch. 
  • Processing status is the step where pending transactions are being prepared for submission.
  • Cleared status means the transaction was included in a batch that was successfully processed. 
  • Canceled status means a transaction was canceled prior to processing with the financial institution. 

Hypur Commerce transaction type

  • Fee transaction is the Hypur Commerce fee that has been established by your financial institution.
  • Purchase transaction is a payment that was accepted using Hypur Commerce.
  • Refund transaction means a Hypur Commerce purchase has been refunded.
  • Re-Present transaction means the original transaction was declined and another attempt to collect funds has been made.
  • Declined transaction means the consumers financial institution has returned the transaction unpaid. Contact your financial institution for more information regarding the reason the transaction was declined. 
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Article is closed for comments.