- Refund the transaction in your POS system.
- Login to secure.hypur.com
- Select Hypur Pay from the navigation menu.
- Click on the Issue Refund button. You must be at your business location to issue a refund.
- Select the purchase you would like to refund. You can issue a refund for a tip if you are the primary contact person for your financial institution, an Administrator, or Manager.
- Click Yes on the refund confirmation.
- Enter an optional note regarding the refund.
- Click the Submit button.
- A success confirmation will be displayed.
Note: Consumers will not be able to see the optional note regarding the refund.