How to refund a business to business payment request

To refund a payment:

  1. Login to the Hypur profile for the business location that made the payment request. 
  2. Click on Payments in the navigation menu. 
  3. Select the Outgoing Requests view.
  4. Click on the Refund button. 
  5. Enter a Reason for the refund. 
  6. Click Yes
  7. A success confirmation will be displayed. 

Note: The business that paid the payment request will receive an email notification that includes the refund reason when a payment is refunded. 

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