To refund a payment:
- Login to the Hypur profile for the business location that made the payment request.
- Click on Payments in the navigation menu.
- Select the Outgoing Requests view.
- Click on the Refund button.
- Enter a Reason for the refund.
- Click Yes.
- A success confirmation will be displayed.
Note: The business that paid the payment request will receive an email notification that includes the refund reason when a payment is refunded.