I am a Merchant
Getting Started
- Metrc Setup
- How do my customers sign up to use Hypur?
- WooCommerce Hypur Plugin
- Setting up business time zone
- Accepting terms and conditions
- The Hypur Connections page
Hypur Pay Payments & Refunds
Orders
Business to Business Payments
- Generate an invoice for business to business payment requests
- How can I create a Profile for Business to Business payments?
- How do I send a payment request reminder?
- How to cancel a business to business payment request
- How to Create a Business to Business Payment Report
- How to decline a business to business payment request
Upload POS Data
- Weave IQ upload POS data
- Treez upload POS data
- MMJ Menu upload POS data
- BioTrackTHC upload POS data
- What are the required fields to upload POS data?
- MJ Freeway upload POS data
POS Integration
- Caliva
- I Heart Jane
- MJ Freeway Payment using Hypur Pay
- MJ Freeway Hypur Pay Setup
- MJ Freeway Orders Setup
- Motagistics setup
Tipping
Documents & Reports
- Employee Transaction Report
- POS Data Report
- How do I handle documents that have been declined?
- Email notifications for document requests
- Hypur Pay Reports - Tips
- Managing documents for multiple business location profiles
Location & GPS
Troubleshooting
- Why is Hypur Pay not enabled?
- Check-in errors
- Logo image not uploading or showing incorrectly?
- Application not functioning as intended?
- Customer unable to check in?
- How do I create a support ticket?
Best Practices
FAQ
- How do I link my employee and consumer profile?
- How do I upload multiple documents for a request?
- What is my volume limit?
- How do I setup a newly added location to accept Hypur?
- What if my employee already has a profile?
- Can my employee have a consumer profile?
Hypur Vault
- How do I see completed vault requests?
- How to cancel a Change Order
- How to cancel a Deposit Pickup
- How to confirm a delivery
- How to request a Change Order
- How to request a delivery review