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FAQ

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  • How do I link my employee and consumer profile?
  • How do I upload multiple documents for a request?
  • What is my volume limit?
  • How do I setup a newly added location to accept Hypur?
  • What if my employee already has a profile?
  • Can my employee have a consumer profile?
  • How does my employee login for the first time?
  • How do I enable an employee?
  • How do I disable an employee?
  • How do my customers check-in to my store?
  • How do my customers get a Hypur profile?
  • How do I turn MFA On?
  • How do I turn MFA Off?
  • Are there any password requirements?
  • I need help using Hypur, how can I get support?
  • How do I create a support ticket?
  • Does my Hypur Pay fee differ from product vs. swag/ancillary items purchased through Hypur?
  • What special equipment do I need to accept Hypur?
  • What is Hypur Pay?
  • How do I View Recent Customer Purchases?
  • Do I Need To Use The USB Number Pad Provided By Hypur?
  • What is the API key? Where is this information located?
  • How do I upload my business logo?

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