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  1. Hypur Support
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  3. FAQ

FAQ

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  • Tip Confirmation Message
  • How To Make an Online Purchase Using Hypur
  • What If My Financial Institution Is Not Listed?
  • How Do I Leave A Tip?
  • How to enable iPhone location services
  • How to Opt In or Out of Receiving Text Messages
  • How do I change my default checking account?
  • What is the difference between my balance and available?
  • How do I remove my checking account?
  • What if I see an unauthorized transaction?
  • What if I lost my phone?
  • My bank is listed, but I am having trouble linking my checking account
  • How do I update my email address?
  • How long does a refund take to process?
  • What if I have a question on a transaction?
  • Can I still pay with cash?
  • What are the hours of Hypur support?
  • Why do you require my personal information and how is it used?
  • Do I need to bring my physical ID each time I come to my merchant?
  • Can I add money to my Hypur profile?
  • What is a PAC?
  • Will I still need to bring my medical card to make purchases at my merchant?
  • Why do you need my social security number?
  • Do I need to sign up for a new Hypur profile if I am purchasing in another state?
  • How secure is my checking account information on my Hypur profile?
  • Who are you sharing my information with?
  • I have a shared checking account, can we share a Hypur profile?
  • Can I have multiple emails associated with my Hypur profile?
  • Are you collecting my purchase data?
  • Can I use Hypur to buy swag and supplies at my merchant location?
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